Delete your account

You can request permanent deletion of your RateMyFit account and the personal data associated with it. This page is for users who no longer have the app installed or prefer to submit a request by email.

Delete in the app (fastest)

If you still have RateMyFit installed, open Settings (gear icon) → Account & Subscription → Delete account. After you confirm, the app permanently deletes the active account record, related database data, and outfit files from our primary backend.

Request deletion by email

Email us from the address linked to your RateMyFit account. We use this to verify that you own the account before deleting anything.

1. Send an email to support@ratemyfit.app from your registered account email.
2. Use the subject line RateMyFit account deletion request and confirm you want your account and data permanently deleted.
3. We will process verified requests without undue delay and within 30 days, and email you when deletion is complete.

If you cannot email from your registered address, contact us at support@ratemyfit.app and we will help verify your identity before deleting your account.

What we delete

Account deletion removes the active copies of:

• Your account and sign-in credentials
• Outfit photos you uploaded or captured
• Rating history, favorites, and AI analysis results
• Style preferences and onboarding answers
• Streak and insights data tied to your account
• Coach conversations, reactions, and reports tied to your account
• Subscription entitlement records stored in our app database

Deletion is permanent and cannot be undone. We also delete or de-identify account-linked data held by processors where required and technically available. Limited purchase, fraud, security, backup, or legal records may remain where necessary or required by law, as described in our Privacy Policy.

Subscriptions

Deleting your RateMyFit account does not cancel an active subscription billed through Google Play or the Apple App Store. Cancel billing in your store account settings before or after requesting account deletion to avoid future charges.

Security

We only delete an account after verifying that the request comes from the account owner. Sending a deletion request for someone else's email address will not delete their account unless you can prove ownership through our support process.